Terms & Conditions

Welcome to KKLENS, a global platform for wholesale and retail colored contact lenses! Before using our website and services, please carefully read the following Terms & Conditions. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Website Usage

1.1 Legal Use
Users agree to use this website only for legal purposes and must not engage in any activity that violates laws or infringes upon third-party rights.

1.2 Account Registration
Some services require account registration. Users must provide accurate information and are responsible for all activities under their account. Sharing accounts or using someone else's account is strictly prohibited.

1.3 Intellectual Property
All content on this website (including text, images, trademarks, designs, and code) belongs to KKLENS and is protected by intellectual property laws. Copying, modifying, distributing, or using any content for commercial purposes without permission is strictly prohibited.

2. Orders & Payments

2.1 Order Confirmation
After placing an order, users will receive a confirmation email. However, this does not mean the order is accepted. We reserve the right to cancel or decline any order.

2.2 Pricing & Taxes
Product prices are displayed on the website and may change due to exchange rate fluctuations or policy updates. International orders may be subject to customs duties or import taxes, which customers must bear.

2.3 Payment Methods
We accept various payment methods, including Visa, MasterCard, PayPal, bank transfers, and local payment options. Orders are processed only after successful payment.

3. Shipping & Logistics

3.1 Shipping Coverage
We offer worldwide shipping. Delivery fees and availability depend on the destination.

3.2 Delivery Time
Delivery time is estimated and may vary due to logistics providers or unforeseen circumstances.

3.3 Risk Transfer
Once an order is shipped, the risk (e.g., damage or loss) is transferred to the customer. However, we will assist in resolving logistics issues.

4. Return & Exchange Policy

4.1 Conditions for Returns & Exchanges
If a product has quality issues or does not match the description, customers can request a return or exchange within 7 days of receipt. Please refer to our return policy for details.

4.2 Non-Returnable Items
Products cannot be returned if opened, used, or if the reason is personal preference.

4.3 Shipping Costs for Returns
The responsible party will bear the return shipping costs (e.g., the company covers costs for defective items).

5. Customer Responsibilities

5.1 Accuracy of Information
Customers must ensure that personal and payment information is accurate. KKLENS is not responsible for any issues arising from incorrect details.

5.2 Safe Usage
Colored contact lenses are medical-grade products. Customers must follow correct usage and care instructions. KKLENS is not responsible for any issues caused by improper use.

6. Disclaimers

6.1 Service Interruptions
KKLENS is not liable for any website interruptions due to technical issues, maintenance, or force majeure.

6.2 Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy policies.

7. Governing Law & Dispute Resolution

7.1 Applicable Law
These terms are governed by the laws of South Korea.

7.2 Dispute Resolution
Any disputes related to this website should first be resolved through negotiation. If unresolved, they will be handled in a Seoul, South Korea court.

8. Changes to Terms & Conditions

KKLENS reserves the right to update these terms at any time. Changes will be posted on the website and take effect immediately. Please check regularly for updates.

9. Contact Us

For any inquiries about these Terms & Conditions, please contact us:
📧 Email: kklenskorea@gmail.com
📞 Phone: +82 (31) 565-9495
💬 Live Chat: Click the “Online Support” button on our website.