Privacy Policy

Welcome to KKLENS, your trusted wholesale and retail platform for colored contact lenses! We take your privacy and personal data security seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding this data.

1. Information We Collect

When using the KKLENS website, we may collect the following types of information:
• Personal Information: Name, email, phone number, shipping address (used for order processing and customer service).
• Payment Information: Credit card details or payment account information (used only to complete transactions).
• Account Information: Username, password, and other account-related data.
• Device Information: Device type, IP address, browser type, and access time (to optimize your experience).
• Behavioral Data: Pages visited, links clicked, and product searches (for service improvement).

2. How We Use Your Information

Your data is used only for the following purposes:
• Order Processing & Delivery: Ensuring accurate and timely order fulfillment.
• Customer Service: Handling inquiries, returns, and service requests.
• Website Optimization: Enhancing functionality based on user behavior.
• Marketing & Promotions: Sending personalized product recommendations and special offers (you can opt out anytime).
• Legal Compliance: Ensuring adherence to legal and regulatory requirements.

3. Sharing & Disclosure of Information

We never sell or rent your personal information but may share it in these situations:
• Logistics Partners: To ensure your order is delivered correctly.
• Payment Providers: To process payments securely.
• Legal Requirements: When required by law or regulatory authorities.
• Partner Brands: If you consent, relevant order details may be shared for enhanced service.

4. Data Storage & Protection

• Storage: Your information is stored on secure servers with strict confidentiality measures.
• Encryption: Sensitive payment details are transmitted securely using SSL encryption.
• Access Control: Only authorized personnel can access your data.
• Retention: Data is stored only as long as necessary and securely deleted afterward.

5. Your Rights

• Access: View the data we have collected.
• Correction: Request corrections to inaccurate information.
• Deletion: Ask for data removal (where legally applicable).
• Consent Withdrawal: Withdraw permission for data collection (may affect service availability).

6. Cookies & Tracking Technologies

We use cookies to improve user experience:
• Functional Cookies: Ensure website features work properly.
• Analytics Cookies: Track site performance.
• Advertising Cookies: Deliver personalized ads.
You may disable cookies in browser settings, but some features may not function properly.

7. Privacy for Minors

Our services are intended for adults. We do not knowingly collect data from users under 18 years old. If you are a minor, please use the website under parental guidance.

8. Policy Updates

We may update this Privacy Policy based on legal or service needs. Please check this page regularly for updates.

9. Contact Us

If you have any questions about our Privacy Policy, contact us:
• Email: kklenskorea@gmail.com
• Phone: +82 (31) 565-9495
• Address: Seoul, South Korea (specific address based on company location)

Thank you for trusting KKLENS! Your privacy and security are our top priority.